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11/01 Vini Mandanath
Assistant Manager at Axis Bank

Views:152 Applications:55 Rec. Actions:Recruiter Actions:0

Relationship Officer - Sales - Bank (1-20 yrs)

Nagpur Job Code: 142478

Job Description

A. Lead Generation:

- Generate Leads by conducting activities both in the branches as well as in all attached villages, dealerships and other sourcing points as identified from time to time

- Manage both the branch as well as attached sourcing points by visiting via a beat plan to ensure activation of all sourcing points

- Ensure branch activation and activation of all branch resources

B. Process Management :

- Work with Regional Deep Geo Managers to ensure that the required infrastructure is available for sourcing of loans at the branches

- Coordinate with the sales managers/ROs of the various products to ensure that the leads sourced may be fulfilled within the expected TAT

C. Customer Service : 

- Ensure that the customers sourced are aware of the status of their application at all times

- Post on-boarding, ensure that service levels are high and evaluate opportunities to upsell / cross sell

D. Loan Fulfillment :

- For certain STP or DLP products, to complete the end to end journey including documentation

E. Competencies Required:

- Extensive outdoor marketing, customer service, lead generation.

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