Founder at Serving Skill
Views:146 Applications:84 Rec. Actions:Recruiter Actions:50
Relationship Officer/Relationship Manager - Sales - NBFC (1-5 yrs)
Reports to - Branch Manager/Area Sales Manager
Scope of Work - Front-end interaction, field travel and Customer interface
- Recommending apt home loan product /solution and showcasing benefits
- Regular interaction with the customers through group meetings, site promotions, in office meetings and presentations
- Attending to walk ins into branches & visiting clients at their place
- Executing Branding / Marketing activities in the catchment area
- Spearheading Documentation
Key Results Areas - Achievement of Sales targets both value & volume
- Providing product information satisfactorily.
- Delivering effective customer service
- Effective resolution of customer issues / complaints
- Visibility in the area through promotions/presentations/meetings
- Ensuring overall customer satisfaction
- Responsible for lead generation in the catchment areas through Executing Branding /Marketing activities.
- Meeting with clients, advising and showcasing Shubham- products and benefits to the customers thereof.
- Responsible for sales fulfilment, pre/ post sanction sales activities.
- Update and upkeep of marketing and sales collaterals.
- Responsible for promotional activities including group meetings, presentations as well as developer site promotions.
- Responsible for front-end interaction, field travel and Customer interface.
- Regular interaction with the customers through group meetings, site promotions, in office meetings and presentations.
- Attending to walk-ins into branches & visiting clients at their place.
- Spearheading Documentation.
- Ensure the Fresh bounce collections.
Capabilities and competencies 1. High Customer service and Customer-conversion Orientation; High initiative
2. Excellent Selling and Persuasion skills with confidence to engage customers.
3. Good Communication skills.
4. Language - English, Regional Language and Hindi desirable
5. Computer literate - Word / Excel / e-mail / Web based system
6. Pleasant & well-groomed personality.
Qualification Graduate in any Discipline( > 4 yrs experience resources without graduation could be considered)
Age &Social Profile 21 -30 years
Experience - Minimum 1 years of experience in selling loan preferably Home Loan.
- Must be earning Incentive in the current organization
- Preferably from BFSI/NBFC