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01/11 Heena
HR at Quotient Consultancy

Views:297 Applications:37 Rec. Actions:Recruiter Actions:0

Relationship Officer/Relationship Manager - Bank (3-8 yrs)

Gujarat/Ahmedabad Job Code: 16759

- Handling existing High Net worth Customer relationships for liabilities.

- Ensures high levels of customer service orientation and application of bank policy.

- Cross sells existing bank products to customers.

- Informs customers of new products or product enhancements to further expand the banking relationship.

- Plans and conducts special sales initiatives and events for prospective and existing clients.

- Coordinates with other group companies to provide seamless access to other products.

- Maintains complete relationship record for assigned customer accounts.

- Tracks customer complaints/queries and turnaround times for customer satisfaction

- Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service.

- MIS generation

MAHEK 022 40697707

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