Director at Softtech Career Infosystem Pvt.Ltd.
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Relationship Manager - Sales - Home Loan (4-7 yrs)
Location : Delhi or Jaipur
- Motilal Oswal Financial Services
- Below is the JD/KRA's for the positions.
Relationship Manager
Roles & Responsibilities :
- Billing background with BRM exposure .
- Mid Level ( 4-7 yrs) who are developers on billing domain exposure.
- Preferably BRM ( otherwise AMDOCS, DSCS as well)
- BRM Developers can be from India and Bangladesh .
Role & Responsibilities :
- Ensuring customers priorities for new or changed products and services, in alignment with desired business outcomes, are effectively established and articulated.
- Ensuring conflicting stakeholder requirements are mediated appropriately.
- Handling stakeholders- complaints and escalations well through a sympathetic (yet formal) process.
- Tracking customer and technology trends that could impact customer perception and service provision.
- Disbursement : Lead conversion throughout to be at 35%
- Rs. 10 Lac Net disbursement value to be maintained per month (mandatory 1 FD per month)
- Distribution and Sales Process : Minimum 20 visits (acceptable as per process) to be done in a month.
- Distribution and Sales Process : Should have onboarded 20 live partners
- Distribution and Sales Process : Minimum 10% partners to be live every month basis logins
- 0% NPA from disbursement in last 1 year
Role Requirements :
- Education : Should have completed graduation.
- Experience : Candidates with 1 year of experience in Home Loan Sales will be preferred
- Should have good communication - verbal and written
- Should have demonstrated the capability to plan and deliver sales targets
- Incentives
- The role will be eligible for incentives basis performance and incentive plan in force at that time.
