Position : Relationship Manager-Yes First

Business Unit : Branch Banking

Grade : Manager/Senior Manager

Sub Unit : Relationship Manager-Yes First

Reporting to: Branch Business Leader (BBL)

Responsibilities :

Relationship Management :

- Managing the banking and investments relationship of YES FIRST clients and responsible for overall growth of Liabilities & Investment business from HNI segment

- Develop, manage, and expand YES FIRST customer relationships by providing service level which exceeds client expectations of most important customer segment.

- Identify current and potential relationship with additional revenue potential and grow business

- Generating Incremental Business

- Sales targets spread across liabilities, retail assets, business banking, FOREX, cards, investments etc.

- Proactively sell the full range of consumer and commercial product to current and potential Yes FIRST HNI Relationships

- Increase CASA balance in allocated portfolio either through Deepening or Acquisition

- Driving higher product and channel penetration to deepen mapped relationships and to increase wallet share with YES Bank

Customer Engagement :

- Ensuring portfolio quality by regularly engaging with each mapped relationship and maintaining the desired relationship values

- Face to the client and First person Responsible for service and sales satisfaction of mapped clients

Investment Advisory :

- Financial Planning and Investment Advisory to HNI clients

- Driving revenue business to generate fee income through products like mutual funds, investments and insurance

Process and Audit :

- Ensure all sales activity is recorded online as per the organizational process

- Capture and maximize the business opportunity through detailed client profiling as per organizational process

Expected Candidate Age : Minimum 25 to Maximum 33 years

Profile Education :

- Graduation (Post Graduate preferred)

- AMFI/NCFM/NISM/IRDA/JAIIB/CAIIB & such relevant certifications will be an added advantage.

Past Experience :

- Minimum 4 years of work experience in Banking & Financial Services Organizations

Other Aspects / Skills:-

- Good written and verbal communication skills

- Fully conversant with MS Office

- Excellent networking & interpersonal skills

- Sensitive to issues of confidentially and compliance

- Market knowledge of Retail Banking or Consumer Banking or Branch Banking

- Knowledge of regulatory guidelines

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