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02/01 Taramati Chaudhary
Entrepreneur at SSV HR Services

Views:126 Applications:10 Rec. Actions:Recruiter Actions:1

Relationship Manager - Sales - Bank (0-2 yrs)

Maharashtra/Thane Job Code: 104545

BANKING CAREER :-- 2020 ( Call : 9833323999 

Interview Date: 2nd Jan 2020 -31st Jan 2020)

JOB IN BANKING SECTOR:---

Job Position: Relationship Manager, Phone Banking Officer, Virtual Relationship Manager

Location: Thane West

Qualification: Graduate

Eligibility Criteria : Fresher / Experienced

Salary: Best in Industry + Medical Insurance + Other Benefits

Fixed shifts: 9: 30 am to 6:30 pm.

Two weekly offs - one fixed off on Sunday and other one on any week day.

(A) Phone Banking Officer - Roles & Responsibilities :

- To Attend the inbound calls of customers in Credit Cards and process the queries & requests to customer's satisfaction.

- To identify and convert the opportunities for cross selling (banking product) on customer's call

- Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.

- Ensure customer - delight- and consistent service experience, including timely resolution of customer queries/issues.

- Complete the logs specified by the process (End-of-day target)

- Adherence to Information Security norms & quality process norms.

(B) Virtual Relationship Manager ----Roles & Responsibilities :

- Develops and expands existing High Net worth Customer relationships for liabilities

- Deepens relationships sourcing family accounts

- Cross sells bank products & builds penetration for remote banking channels like net/mobile banking

- Informs customers of new products or product enhancements to further expand the banking relationship.

- Maintains complete relationship record for assigned customer accounts.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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