Recruiter at TekPillar Services Pvt Ltd
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Relationship Manager - Customer Service - BFS (2-5 yrs)
Roles and responsibilities :
- Understand customer needs and develop plans to address them
- Identify key staff in client companies to cultivate profitable relationships
- Resolve customer complaints quickly and effectively
- Forward upselling and cross-selling opportunities to the sales team
- Promote high-quality sales, supply and customer service processes
- Aim to preserve customers and renew contracts
- Approach potential customers to establish relationships
- Gain solid knowledge of competitors
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
