Relationship Manager - Client Relationships - Education (2-5 yrs)
Immediate Requirement for Relationship Manager
Location: Mumbai
Experience: 2- 5 years
working days: 6 days
Notice Period: 0-30 days
Skills:
- Experience in Customer Service Management.
- Good Knowledge in Excel(Pivots, Vlookup).
- Maintain good relationships with clients so that the business can maximize the value of those relationships.
- Identify key contacts at potential client companies to establish and foster a relationship.
- Participate in one-on-one meetings with clients to explain services in an effort to guide their choices.
- Understand the problems and challenges of clients and identify ways the business could better address those needs.
- Grow the business by identifying new sales and business development opportunities.
- Seek opportunities to cross-sell or upsell to existing clients.
- Monitor and assess activities of our competitors to proactively satisfy and retain our clients.
- Provide excellent service in order to maintain a positive reputation for the business.
- Resolve any customer complaints in a prompt and professional manner.
- Set revenue targets and then develop and execute a strategy to meet those.
- Good Communication Skills.
If Interested, please share your resume
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