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26/09 Highfly Sourcing
Hr at Highfly Sourcing

Views:26 Applications:14 Rec. Actions:Recruiter Actions:6

Relationship Manager (1-3 yrs)

Delhi NCR Job Code: 345699

Highfly Sourcing is hiring for the role of Relationship Manager!

Responsibilities of the Candidate :

CRM Strategy and Implementation :

- Develop and execute CRM strategies to improve client engagement, retention, and satisfaction.


- Implement and manage CRM software and tools to streamline client interactions and processes.


Client Relationship Management :


- Act as the primary point of contact for clients, addressing inquiries, providing updates, and resolving issues.


- Build and maintain strong relationships with clients, ensuring a high level of satisfaction and repeat business.


Data Management and Analysis :


- Maintain and update client records in the CRM system, ensuring accuracy and confidentiality.


- Analyze client data and feedback to identify trends, opportunities for improvement, and areas for growth.


Requirements :


- Excellent communication and interpersonal skills, with the ability to build and maintain client relationships.


- Analytical skills with the ability to interpret data and generate actionable insights.


- Detail-oriented with strong organizational and problem-solving abilities.


- Proficiency in Microsoft Office and other relevant software.

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