HR Manager at Reinvent digital Media Pvt Ltd.
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Reinvent Digital - Client Account Manager (5-12 yrs)
We are looking for only those candidates who have a Digital Agency background. The CS Manager will be the senior point of contact for the day-to-day management of the business and the ability to sell new ideas and solutions.
Experience- 5-12 yrs
- Strategic point of contact for clients and establishes strong relationships.
- Work with the management team to bring creative solutions to prospective clients and to build the business of current clients.
- Mentor and develop his/her team and direct them in finding creative solutions to both client and internal challenges, foster knowledge-sharing across all disciplines internally to ensure collaborative and informed work.
- Encourage respective discipline managers to implement creative solutions.
- Create an effective process and information flow between the client services team and other disciplines.
- Contribute to client's business growth by identifying new opportunities.
- Assist the Operations team with designing the training and implementation of all internal and external tools.
- Foster a productive and empowering working environment.
- Provide the team with all necessary tools and training to improve core expertise and continued career growth.
- Build a team to deliver company business and revenue goals.
- Partner with Operations and Finance in building client P&L.
- Will lead multiple projects at once and ensure strong integration across the organization.
- Lead new business efforts and determine the optimal staffing assignments for new initiatives.
- Ensure that managers and supervisors are fully trained on all aspects of planning and audience reporting; will require the use of research tools, as well as excellent writing and presentation skills.
- Develop and negotiate contract renewals by leveraging a track record of solid execution, measurable results, and excellent client service.
- Proactively identify, quality, pitch, and close new business opportunities within your assigned client accounts.
- Keep updated marketing digital trends and digital knowledge along with the team to utilize in work.
- Minimum 4 years account management/consulting experience within a digital marketing advertising agency environment.
- Proven ability to understand client's needs and translate needs into solutions.
- Should have a strong understanding of interactive strategy, design, production, and project management as well as tactics to leverage 360-degree digital media.
Skills Required :
- Leadership Skill and team management
- Service Minded
- Result oriented
- Good negotiation skills and presentation skill
- A committed and flexible attitude
- Agency background is a must.
- Exceptional new business and client-facing skills.
- Experience in growing, managing, and inspiring internal teams; strong leadership and organizational skills must be complemented by relationship-building management style.