Relationship Manager at Laksh Human Resources Pvt Limited
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Regional Sales Manager - West - Jewellery (6-13 yrs)
Regional Manager-West region for India's largest omnichannel jewellery brand
- Candidate should have retail operation experience in the Western region i.e. Gujarat, Maharashtra, Goa, Rajasthan.
- Candidate must have experience in luxury retail store operation.
Education :
- A management graduate from a reputed institute
- MS Office & proficiency in excel is a must
- Understanding of P&L and ROI's
Knowledge required :
- Selling & customer service
- Knowledge on merchandising, Customer engagement
- MIS Reporting, Retail Metrics & Retail Finance/Profitability
- Business Acumen
- C-Sat & NPS evaluation process
- BTL Activities to drive foot-falls
- Understanding of stock turn & Markups
- Franchise Management
KRA/KPI :
- Achieve category-wise Sales targets for his/her respective territory/region
- Franchise Management- Manage the current store network in the region and identify opportunities for network expansion
- Implement Store led BTL activities to drive footfalls
- Working on ERP system, Magento, Ameo, POS etc
- Solve customer complaints & grievances
- Implements SOP's, company policies and VM guidelines at stores
- P&L, budgeting & maintain ideal stock norms at stores
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