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20/04 Chandra Shekhar Pandey
CEO at Consult ShekharPandey

Views:1813 Applications:348 Rec. Actions:Recruiter Actions:10

Regional Service Operations Manager - Renewable Energy (10-15 yrs)

Bihar/Odisha Job Code: 71595

Overview/Purpose of the profile:

Looking for high energy and self- driven candidate for the role of Regional service/Business Manager for our operations in Bihar . The profile will entail building from scratch and scaling our operations in the new regions in these States. The role will play a key role in our expansion to newer geographies which is core to our business strategy. Ideal candidate would have service and sales upscaling experience

Key Responsibilities :

The key responsibilities include the following but is not limited to:

- Understanding, following and ensuring adherence to company's SOPs as they relate to setting up, scaling and managing operations in branches;

- Surveying areas and recommending them for operations;

- Recruiting branch teams, training and mobilizing them using company collateral;

- Establishing and maintaining key service, collections and customer acquisition disciplines and KPIs

- Achieving the business plan for the Region, in particular the profitability target;

- Following and maintaining company culture in the Region;

- Establishing and maintaining performance accountability in the reporting teams;

- Coordinating between Regional staff and HO on exceptional matters affecting regional operations; and

- Acting and observing protocol as company's senior- most leader in the region.

Job Requirements :

Education Any Graduate, MBA desirable

Experience Functional: 10+ years in process- driven Service/ Collections/ Sales Roles with at least 2- 3 year of experience of designing, implementing and ensuring compliance to processes. Exposure of handling a large multi- location team

Industry: Leadership experience in MFI/Telecom- DTH/Solar/ Consumer Durables, direct service centre

Regional: Bihar. Rural and peri urban experience important

Skills and Behaviours

- Process mindset

- Commercial long- term approach to decision- making;

- Inspiring people towards a purpose and goal;

- Maintaining and transmitting a positive attitude in team at all times;

- Build and maintain strong working relationships with peers to improve results;

- Seeking constant improvement from self and the team;

- Observing and promoting a customer centric mindset

- Openness to feedback, learning and change. Willingness to drive change

- Travel extensively

If interested please send your updated resume or call at 9810143202

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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