DGM - Talent Acquisition at Refyne Tech Pvt Ltd
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Refyne - Key Account Manager (4-7 yrs)
What you'll do
- Launching Refyne products and services for new clients
- Resolve clients' complaints in an effective, respectful & patient manner
- Develop and maintain strategic long-term trusting relationships with high-volume clients to accomplish organic growth
- Research key customer wants and needs, suggest solutions to address them
- Ensure timely launch and delivery of employee financial wellness benefits
- Serve as the contact point for key clients and internal teams
- Gather, report, and communicate clients' feedback on service, technology, and product delivery
- Measure, track and analyze key account metrics
- Create reports for upper management
- Keep abreast with industry, market trends and best practices
What we're looking for
- 4 to 7 years work experience in event management & on-ground product launch
- Experience in managing a large portfolio of clients, vendors & agencies.
- Excellent knowledge of management methods & techniques
- Proficiency in English - written & verbal
- Skilled in networking & building relationships
- Ability to think strategically & lead, prioritize & meet critical deadlines
- Comfortable with being on the road, the job will require extensive traveling, about 50% of the time
