HR at Redcube Digital Media Pvt. Ltd.
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Redcube Digital Media - Executive - Customer Care (0-1 yrs)
Call Center Executive(Female)
Duties and Responsibilities :
- Answering phones from customers professionally and responding to customer inquiries and complaints.
- Researching the required information using available resources.
- Handling and resolving customer complaints regarding product sales to customer service problems.
- Providing customers with the organization's service and product information.
- Following up complicated customer calls where required.
- Obtaining and evaluating all relevant data to handle complaints and inquiries.
- Recording details of comments, inquiries, complaints, and actions taken.
Requirements :
- Good Spoken English.
- Excellent communication skills, including verbal with proper grammar.
- Good computer skills.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
