HR Talent Acquisition and Generalist at ReadyAssist.in
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ReadyAssist - Lead Conversion Specialist (1-2 yrs)
About ReadyAssist:
ReadyAssist is an AutoTech startup trying to solve the problems in roadside emergency assistance, solving the growing demand for onspot and doorstep service due to the faster adaptation of alternative fuel and enable infrastructures; all these through our robust business process, Deep tech and optimization in ground ops.
ReadyAssist is also working on the idea of bringing clean Tech closer to customers through its special EV initiative called GRID, thus joining the global vision of bringing down the carbon emissions to zero.
For more details about us: www.readyassist.in
Responsibilities and Duties:
1. Overall responsible for the lead conversion
2. Achieving 100% target in conversion
3. Convert the lead into conversion through outbound calls
4. Ensuring the customer slots are booked as per their request
5. Proactively handle any objections or issues that arise during the conversion process to facilitate a smooth transition.
6. Explaining the process of installation if asked by customer
Whom do we look for?
1. Effective time management skills to handle a high volume of outbound calls and follow- ups efficiently.
2. Experience working collaboratively with other teams to address the customer needs and improve the service.
3. Demonstrate strong abilities in both verbal communication and active listening.
4. Mandatory fluency in English and Hindi. Knowledge of any south Indian Language is considered as an added advantage.
5. Being a individual role player.
6. Willingness to work varying days and shifts as required.
