Job roles & responsibilities:

- The candidate must be flexible and able to multitask across a variety of job duties

- Drive daily targets with accuracy & meeting the SLAs defined

- Ensure the team meets its monthly and annual objectives

- Coaching and development of team members

- Manage career roadmap for team members

- Drive calibration and training among/across teams

- Resource planning to ensure resource capacity is maintained at optimum level

- Publish Weekly / Monthly Dashboard on creatives handled to the leadership team.

- Work closely with Operations & Training teams to drive continuous improvement initiatives

- Participate and contribute in calls with International teams, operational team meets & training sessions

- Look for areas of opportunity / gaps in process to improve efficiencies

- Work overtime when needed to meet critical deadlines

- Complete adhoc tasks and projects as needed

Desired candidate's profiles :

- Good execution and managerial skills

- Ability to prioritize workload & meet deadlines

- Focused and detail-oriented

- Adaptability / Ability to Multi Task

- Exceptional communication skills (written & spoken)

- Good MS Office Skills / Presentation Skills

- Open to Feedback & Suggestions

- Strive for excellence and has the ability to take quick decisions

- Upgrade & Upskill self for effectively managing the overall process - possesses skills to establish, assess, modify/adjust, and routinely improve the process

Qualification:

- Any Graduate (Bachelor's degree in Graphics, Graphic Design, Photography, Art, Computers, Marketing, Business)

- Exposure to Print or Digital Production, Color separations would be an added advantage

Technical skills:

- Hands on experience working with creatives and tools like Photoshop, Illustrator, InDesign, Adobe Edge or Animate.

- Exposure to HTML5, print & digital ad design, color correction, separations is an added advantage

- Exceptional communication skills

Eligibility Criteria:

(1) Tenure: minimum 7 to 8 years of work experience in creative building or any field out of which 3-4 years as a Team Leader

(2) Color correction, separation, photography, print and digital production preferred