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07/10 Reena
Human Resources at Ranolia Ventures

Views:61 Applications:10 Rec. Actions:Recruiter Actions:2

Ranolia Ventures - Customer Service Role - International Voice Process (19-30 yrs)

Mumbai Job Code: 237464

International Voice Process 


- Good communication

Language known : tamil, malyalam, odia, bengali

Qualification : Graduation

- 5 days working, 2 rotational off

- Salary Upto 17k in hand (Negotiable)

Shift : Rotational 24- 7 shifts

Age : 19-35 years

Mode of work : Work from Office

Job Location : Malad, Mumbai

Rounds of Interview : 

- HR

- Amcat Round

- Operations Round (final round)

Documents required :

1) Updated resume

2) Aadhar Card

3) PAN Card

4) Educational documents

Responsibilities :

- Interact with customers to provide information in response to inquiries, concerns, and requests about products and services, upsell products and services.

- Follow standard processes and procedures.

- Redirect problems to appropriate resources.

- Inbound calling for customer service. 


- Identify and assess customers needs to achieve satisfaction.

- Build sustainable relationships and trust with customer accounts through open and interactive communication.

Skills Required :

- Excellent Verbal

- Communication skills.

- Good logical reasoning & analytical skills, excellent customer service skills, able to interact with customers via call or chats.

- Should be able to answer servicing questions.

- Good Personality and discipline.

Note : Fresher's can also apply

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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