Role : Senior Sales Consultant / Sales Consultant

Location : Hyderabad.

Eligibility : Intermediate, 25+ Years Age.

Brand : Morris Garages.

Industry : Automobile - Retail

Note : This is not a senior Management level role.

About Raam Group

RAAM Group is a - 2000 Cr organization based out of Hyderabad, with its footprints in auto-retail, real estate & amp, construction and consumer-retail.

We are proud channel partners for Mercedes-Benz, MG Motors, Hyundai, Tata,Honda, Hero, Woodland, Bata, Titan, Fastrack, Peter England and many more. We are spread across Telangana, Andhra Pradesh and Karnataka with over 60+ network outlets and team size of 2000+ employees.

Description :

The Sales Consultant has to establish and maintain a personal and lifelong contact and relationship with the customer, thus achieving high customer satisfaction and keeping them loyal to the brand. He/She provides the customer information and solutions on product and services to meet their needs and desires. He/She meets sales targets with high customer service standards.

Skills Required :

- Fluent communication in English and Telugu, Hindi is good to have.

- Convincing Skills.

- Car/Suv driving with License.

Roles and Responsibilities :

- Meeting and Greeting

- Proper greeting of customer in showroom or field areas

- Introduction of self, offer business card

- Assist customer when the requested salesperson is not immediately available

- Analysis of needs and requirements

- Observe customer's conversation to find out requests, needs and desires

- Check, discuss and clarify needs by using questioning techniques(open, target and close questions)

- Based on needs analysis, recommend a product that meets requirements

- Provide estimation of product sales process (lead time for product arrival)

- Product demonstration (static and dynamic)

- Able to relate features to advantages and benefits for customers

- Provide proof of the benefits (e.g. test drive, literature and data, etc.

- Static-demonstration

- Perform dynamic demonstration/ test drive with planned route and Professionalism.

- Discuss experiences with customers after static or/and dynamic demonstration.

- Presentation of offer

- Present offer of the right match to customers- needs

- Present other packages (accessories packages)

- Discuss and clarify terms and conditions of offer (especially promotional offers) Handling of objections/ difficult customer interface/ negotiation

- Argumentation focused on the customer benefits and not on the price (value for money)

- Build and expand customer database

- Active prospecting of new customers through direct mailing, cold calls, coldvisits/canvassing and referrals.

Perks and additional benefits :

- Attractive Incentives Disbursed on a monthly basis

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