12/01
Vishal Jaiswal
HR Manager at Quosphere Infosolutions Pvt Ltd
HR Manager at Quosphere Infosolutions Pvt Ltd
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Quosphere - Customer Service Role (1-5 yrs)
Job Description :
- We are hiring for international Customer Service logistics process
Process JD : US Logistics Process, responsible to coordinate between Delivery center & Truck Drivers for the dispatch & delivery of goods
- Monitor and track the movement of shipments, keeping customers informed about their order status.
- Address and resolve any issues related to delays, damages, or discrepancies in shipments.
- Investigate and resolve customer complaints or concerns related to logistics and order fulfillment.
- No Sales, No Targets, No Pressure, Only Follow up calls.
- Blended process (70% Voice + 30% Email )
Desired Candidate :
- Should have good communication skills
- Should have minimum 1 year BPO Calling exp (preferably voice process)
Transport Boundaries : Dombivali, Thane, Panvel (for early morning & Late night shifts) One side transport Facility available
- Ready to work in rotational shifts & rotational week off (2 offs) transport Facility available
- There are 3 shifts & the Shift timings are as follows : 4am-1pm , 12pm-9pm & on weekends 7pm-4am
Perks And Benefits :
Benefits : Work in corporate environment, Additional shift allowances
Salary : upto 27k in-hand per month + Upto 10K Shift allowance over and above the salary
Address :
Work location : Quosphere Infosolutions Pvt Ltd, A wing, 10th floor, Rupa Solitaire, Behind Udipi hotel, Millenium Business Park , Mahape, Navi Mumbai
Interview Rounds :
1st Round : Virtual round with HR & Process Manager, Final Round: Virtual client Round from Office (Mahape)
For HR round, contact HR Vishal on 9082948204
- 12- year old Company!
- Easy Process!
- Easy Selection!
