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11/10 HR Team
HR at QtPi Pvt Ltd

Views:209 Applications:78 Rec. Actions:Recruiter Actions:45

QtPi - Executive - Customer Success (2-5 yrs)

Bangalore Job Code: 180612

Required Skills :

- Excellent verbal presentation and communication skills.

- Must be an Independent thinker and possess the ability to make new connections

- Work with strategic people and align with Quality STEM education at scale

- Negotiate a win-win deal and should also be able to provide insights on client-to-business interactions

- Should be able to improve customer experience through product support, and handle customer complaints and requests.

- Ability for fast redressal of customer grievances and actionable items.

- Evangelize product and generate Revenue Growth by upselling

- Possess excellent project management, multi-tasking, and time management skills and also an understanding of how to manage competing priorities across multiple stakeholders in a complex environment.

- Demonstrated record of handling existing customers in a B2C environment. Excellent in building stakeholder/Client relationship across levels

- Work closely with the R & D team and mentors to bring best class STEM education to every child. Should have ability to prepare and interpret flow charts, work breakdown, and schedules.

- Opportunity to work with small & agile team to convert vision into strategy and execution

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