- Generate & Manage Leads

- Lead Generation

- Identify new leads which may have potential for application of ADC products like Barcode printers, scanners, RFID, etc.

- Scan market/ cold calls to potential customers

- Understand the potential of the lead generated

- Prepare Daily Call Report

- Update the status of the leads in the system

- Define a plan to ensure complete follow up on the leads

- Obtain / Identify leads from existing customers for potential new customers

Lead Follow up :

- With Customer

- Initiate contact with the lead

- Introduce self and the company

- Understand requirements and recommend suitable product for the application

- With Pre Sales Team for any specific query related to the product

Lead Closure :

- Conduct credit verification of customers to understand the credit worthiness of a customer in consultation with seniors

- Verification of stock availability of products ordered by the customer

- Conducts negotiation on rates and discount with customers to close the order in consultation with the senior (will KAM close a deal?)

- Sales Order Processing

Order taking :

- Prepare Purchase Order based on customer requirements

- Enter details of the Purchase Order in the Sales Order form in SAP

Order execution :

- Provide all required information to service team for timely installation Follow-up with the designated person at customer side and service team for feedback on installation

Payment follow up :

- Ensure timely collection of payments from customers

- Customers Relationship Management

- Maintain regular contacts with existing customers

- Analyze customer needs in consultation with seniors

- Updates customers about new products, new solutions, new technologies etc either through mails or during visits

- Obtain feedback on company products, service levels, prices etc

Customer Complaint Resolution :

- Passing on complaints received from customers to the concerned team

- Target Vs Achievement

- Accountable for meeting his/ her sales target set at the beginning of the year and would be tracking his efforts on a quarterly basis, the achievement as against the target set.

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