HR Manager at P9 Farms Pvt Ltd
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Provilac - Executive - Customer Care (1-2 yrs)
- Provide information about products, services, and offers to customers.
- Handling inbound calls & outbound calls
- Understand customer need
- Solve customers' query over the phone
- Candidate must be fluent with English
- Resolve queries related to billing or any technical issues.
- Coordinate with other teams to make sure customer queries are resolved; provide consultation to potential & interested clients.
- Keep records of customer interactions, process customer accounts, and file documents.
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