Assistant Manager - TA at Propeltech Labs India Pvt Ltd
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Propeltech Labs - Executive - Business Development (2-5 yrs)
Propel, a leading technology solutions provider, is seeking a dedicated and talented Business Development Executive to join our team. This role primarily focuses on establishing connections with potential clients based in the United States. As a Business Development Executive, you will play a crucial role in driving business growth by effectively communicating with leads, showcasing our offerings, and nurturing client relationships.
Responsibilities:
Outbound Calling: Initiate conversations with potential clients, engaging them in a professional and persuasive manner.
Lead Follow-up: Follow up on leads generated through various channels, including website inquiries, email campaigns, and marketing events.
Product Presentation: Present the company's products and services to potential clients, highlighting the unique value propositions and addressing their specific needs.
Relationship Building: Nurture client relationships by actively listening to their requirements, providing relevant information, and building trust in our solutions.
CRM Management: Maintain accurate and up-to-date records of client interactions, lead status, and follow-up activities in the CRM system.
Collaboration: Collaborate effectively with the team to ensure a seamless handover of qualified leads and align strategies for maximizing conversions.
Feedback and Reporting: Provide timely feedback to the team on lead quality, campaign effectiveness, and areas for improvement.
Targets and Performance: Meet or exceed weekly and monthly targets for lead conversion, call volumes, and other key performance indicators.
Industry Knowledge: Stay updated with industry trends, competitive offerings, and product knowledge to effectively address client queries and concerns.
Professional Conduct: Uphold the company's reputation by adhering to professional standards, ethical practices, and maintaining confidentiality of client information.
Requirements :
Experience : Minimum 2 years of proven work experience as a Business Development Executive or in a similar role in sales department, demonstrating a track record of meeting or exceeding targets. Experience in the technology industry will be an added advantage.
Communication Skills : Excellent written and oral communication skills in English, with the ability to articulate ideas clearly and confidently.
Cultural Adaptability : Familiarity with US business culture and the ability to adapt communication style and accent to resonate with US clients.
Persuasion and Negotiation : Strong persuasion and negotiation skills to effectively convert leads into clients and overcome objections.
Time Management : Ability to work independently, prioritize tasks, and manage time efficiently in a high-volume, fast-paced environment.
CRM Proficiency : Proficiency in using CRM software and other relevant tools to manage leads, track interactions, and generate reports.
Shift Flexibility : Flexibility to work during Eastern Standard Time (EST) to accommodate US client requirements and collaborate with the team effectively.
Motivated and Target-Driven : Positive attitude, self-motivated, and target-driven mindset with a passion for achieving and exceeding goals.
Attention to Detail : Strong attention to detail and organizational skills to maintain accurate records and ensure a personalized client experience.
Education : Bachelor's degree in business, marketing or a related field.
Nice to Have :
-US Accent Proficiency : Ability to communicate with a US accent, providing an added advantage in engaging with US-based clients.
-Technical Aptitude : Basic understanding of technology solutions or the ability to quickly grasp technical concepts to effectively communicate our offerings.