Business Support Manager at Snaphunt Pte. Ltd.
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Program Executive - B2C Sales - Education (0-5 yrs)
- A role that offers a breadth of learning opportunities
- Leadership Role
- Attractive Salary & Benefits
- Our client is a one-stop platform to learn & practice hands-on cloud skills, cloud certification preparation and practice needs. They offer affordable world-class online certification practice tests and hands-on cloud labs for individuals as well as teams for AWS, Google Cloud, Azure, VMware etc.
The Job
You will be responsible for :
- Achieving monthly sales targets by identifying and developing new customers.
- Ensuring high levels of customer satisfaction as well as upsell and cross sell potential within existing customers to maximise share of wallet.
- Coordinating pre-sales and post-sales follow up.
- Achieving and exceeding weekly and monthly KPIs.
- Building strong and collaborative relationships with other internal stakeholders.
- Monitoring market trends and providing regular competitor feedback.
- Building the sales funnel generating leads via cold calling, emailing and other lead generation activities.
- Handling incoming queries and building good client relationships.
- Ensuring all leads are well qualified by identifying the correct decision makers and understanding their requirements.
- Handing over qualified leads to the sales teams with the objective of closing the sale.
- Maintaining and updating the lead generation database.
- Achieving weekly/monthly targets as set out by the business.
Ideal Candidate :
- You have a proven track record of meeting/exceeding your targets.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are highly goal driven and work well in fast paced environments
- You possess strong analytical skills and are comfortable dealing with numerical data
- You are adaptable and thrive in changing environments