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17/02 Alisha
HR at Proeves

Views:63 Applications:19 Rec. Actions:Recruiter Actions:0

Proeves - Intern - Customer Care/Client Service (0-2 yrs)

Gurgaon/Gurugram/Mumbai/Noida Job Code: 111078

1. Reach out to retail/corporate user queries who are looking for preschool/daycare admission on our platform

2. Work with our internal team and daycare/preschool network to close the query

3. Manage the internal customer relationship team by assigning user calls and following up with the team on closure on queries assigned to them

4. Ensure that all user trackers for centers are timely updated by the team and you

5. Generate user analytics to track viz. city wise, center wise, service wise request, and share insights with the management for action planning

6. Ensure booking agreements are closed with daycare's/preschools who are on boarded as booking partners

7. Resolve any queries that the user team or centers may have with the bookings and leads

8. Engage with the preschool/daycare network on any campaigns & offers that our company launches

# of Internships available: 5

Skill(s) required : MS-Office and English Proficiency (Spoken) (Learn Business Communication)

Who can apply:

Only those candidates can apply who:

- Are available for full time (in-office) internship

- Can start the internship Immediately

- Are available for duration of 6 months

- Have relevant skills and interests

- Have a laptop

Other requirements :

- Candidates who have completed their graduation or are in their final year of graduation shall apply

Perks :

Certificate, Letter of recommendation, Flexible work hours, Informal dress code, 5 days a week, Job offer (On successful conversion to a permanent employee, the candidate can expect a salary of Rs. 3 to 5 Lac/annum).

About PROEVES (http://www.proeves.com/) :

A pro-women initiative aimed at providing real solutions to support women in realizing their true potential. We offer solutions that free them up and give them more 'time' and 'appropriate opportunities' to focus on their aspirations.

We are India's leading online aggregator of preschools/daycares. We have two business models. B2B, where we work with companies in providing them childcare solutions (daycare tie-ups, childcare management, and payment processing solutions). B2C - where we work with direct retail customers and support them in discovering, deciding and booking daycares/preschools. We also work with the network, for example, daycares/preschools and support them in marketing and look forward to supporting them in technology and skiing solutions. Do check out our Facebook and LinkedIn pages.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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