Assistant Manager at Insight Customer Call Solutions Pvt Ltd
Views:31 Applications:5 Rec. Actions:Recruiter Actions:1
Process Trainer - Life insurance (1-3 yrs)
Process Trainer
- Training employees on proper procedures for handling live customer calls.
- Performing regular TNA's to bridge gaps.
- Conducting regular refreshers to keep operations running smoothly.
- Creating positive experiences amongst trainees.
- Floor/Process improvement through constant feedback and coaching sessions .
- Conducting training to fulfill client requirements and adhere to SLA's Sharing training region specific trends and insights to client for smooth and transparent operations.
- Conducting and preparing regular PKT's to gauge and improve agent product knowledge.
- Looking for someone with 1+ years of working experience
- In Life insurance Sector & should have Experience as Life insurance Trainer(candidates from health insurance Preferred)
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
