HR at Process Master Technologies
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Process Master Technologies - Executive - Customer Success (1-2 yrs)
We are looking for Customer Support Executive to join our team. Interested candidate can send their resume or contact us on +91-9644410244
Industry Type : IT Software
Title : Customer Support Executive
Location : Indore (MP)
Date of Joining : Immediate
Job Description :
Responsibilities :
- Deliver Support to customer over Phone or through Web Based Tools
- Candidate will be responsible for handling customer's technical queries, providing customer service.
- Work with development and other support specialist and engineers to provide successful resolution to customer complaints / queries
- Ensuring timely and professional responses to all complaints, requests and queries received.
- Efficient dealing of complaints to completion and enabling satisfaction of customer
Requirements :
- Candidate should be graduate (BBA/BCA/B.Sc./M.Sc./B.com/BE) or any graduate in computer science stream
- Candidate should have an excellent communication skills and have a dynamic personality
- Candidate should be self-starter with can do attitude
- Candidate should be able to work independently and efficiently
- Technical exposure would be an added advantage
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