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16/10 Rahul Kumar
HR Head at Xcel Serv

Views:24 Applications:0 Rec. Actions:Recruiter Actions:0

Process Associate - Telecaller - Paid Membership (0-3 yrs)

Delhi/NCR Job Code: 14953

JD for Agent :

Requirements:

1. Minimum HSC Pass.

2. Minimum 6 Months of sales experienced preferably in upselling or subscription selling process.

3. Very strong verbal communication skills.

4. Clear diction and clarity in speech (nasal voice, lisps, stammer etc to be avoided).

Roles & Responsibilities:

1. Calling out customer and making a sales pitch for paid memberships.

2. Responsible for achieving daily and monthly target.

3. Comfortable in working with roaster offs

Salary Range: 10-18K

JD for Trainer :

Requirements:

1. Minimum Graduate.

2. Excellent communication skills.

3. Min 2-3 years of experience in upselling or subscription selling process.

Roles & Responsibilities:

1. Good analytical Skills.

2. Conduct new hire training and On the Job Training.

3. Organize, Plan and Implement monthly cyclic activities including refresher training, monthly tests and call monitoring.

4. Liaison with the Quality and Operations to identify, screen and execute process improvement plans.

5. Plan and improve training workshops and projects to monitor and groom poor performers.

6. Ability to execute training tasks/ assignment on short notice.

7. Interested to deliver and contribute towards process improvement

Salary Range: 15-25K

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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