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07/10 Punam Tripathi
HR Recruiter at Deltron Technologies Pvt Ltd

Views:308 Applications:40 Rec. Actions:Recruiter Actions:13

Process Associate - Customer Service - BPO (0-2 yrs)

Noida/UP Job Code: 237469

Process Associate


Looking for a Process Associate (BPO)

Interview Location : A 37, Sector - 60 Noida.

Nearest Metro Station : Noida Sec - 59Timings for the same will be at 3.30 PM - 6.00 PM. ( Monday to Friday )

Your Impact as a Process Associate :

- Customer Service through calls, Chats & emails

- Ensure timely and accurate service delivery at defined productivity levels

- Build client & domain knowledge to be able to deliver a resolution on the first conversation

- Execute issue /query resolution and ensure proper documentation & follow-up

- Identify, share and support operational improvements

- You Bring Knowledge & Expertise Required Experience

Experience : 0- 2 yrs

- Excellent communication skills

- Should be flexible to work in Night Shift

- Proficient in computer usage and Basic knowledge on MS Office

- Defined career roadmap which offers growth opportunities

Qualifications :

Education :

- Graduates in B.Com, B.A, BCA, BBA, BHM, BSc & BSc IT (Except Stats, Maths Hons & Eco Hons)

- Undergraduate /Graduate

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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