Job Summary

ETOE ( www.etoe.in) is an Ed-tech company that is powered by Principle Circle Group. It is engaged in providing value-added services to all the stakeholders of Education.

To fuel our growth in this space, we are looking for an enthusiastic, energetic, and passionate Inside Sales Associate to contribute to generating business and sales for our company. You will be responsible for generating leads over the phone and maintaining good customer relationships.

Responsibilities:

- Contact Industries, Colleges, and Students and sell the idea and product

- Maintaining a positive, empathetic, and professional attitude toward customers at all times.

- Responding promptly to customer inquiries.

- Communicating with customers through various channels.

- Acknowledging and resolving customer complaints.

- Knowing our products inside and out so that you can answer questions.

- Processing orders, forms, applications, and requests.

- Keeping records of customer interactions, transactions, comments, and complaints.

- Communicating and coordinating with colleagues as necessary.

- Providing feedback on the efficiency of the customer service process.

- Ensure customer satisfaction and provide professional customer support.

- Conduct market research and identify potential clients.

- Collate and maintain client information in the CRM database.

- Assist with drafting business plans, sales pitches, presentations, reference material, and other documents as required.

- Familiarize yourself with the company's vision and mission, seeking to accomplish set goals and objectives.

- Demonstrate strong interpersonal skills with the ability to engage effectively with various levels of management, staff, and clients.

- Frequent interactions with corporates and institutions on generating new leads and business

Requirements:

- Keen Interest in Education and related tech products

- Ability to analyse, relate and revert to product queries proactively

- Must be able to work under pressure and meet tight deadlines.

- Passionate about changing the Education to Employment

- A knack for sales and positioning our product.

- Excellent written and verbal communication skills.

- Friendly and personable demeanor.

- Efficient at utilizing computer-based tools to accomplish tasks and communicate with others.

- Attention to detail

- Excellent time management and organization

- Resourceful, organized and motivated to increase Customer Satisfaction, enhance the company's reputation

- Excellent phone etiquette.

Education:

- Any Bachelor's Degree or Post Graduate Degree with 1-2 years of work experience in Inside Sales /Customer Support or similar field.

- This is an excellent opportunity with unlimited potential for a self-driven, tenacious, intelligent, articulate, ambitious, and intuitive individual who enjoys the fast-paced work environment and is looking to establish a career in a start-up environment.

Role : Sales Coordinator

Industry Type : E-Learning / EdTech

Functional Area : Sales, Retail, Business Development

Employment Type : Full Time, Permanent

Role Category : Sales Support

Key Skills:

- Customer Service, Inside Sales, Customer Satisfaction, Presales, Institutional Sales, New Business, B2B Sales, Customer Support, Lead Generation, Business Generation, Business Development, Corporate Sales, Market Research, CRM

About Company:

ETOE (www.etoe.in) is India's fast-growing Ed-tech company with a mission to improve the employability of graduating students and fill the gap between Education to Employment by providing Innovative Solutions.

Company Info:

Website : https://www.etoe.in

AddressNo.296,1st FLOOR,15th A Cross,,A Sector HIG, Yelah, anka New Town,Bangalore,, BANGALORE, Karnataka, India

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