09/03 Amit B
Manager at Beaconpath

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Primary Market Research Officer - Mystery Shopping - Customer Satisfaction Survey (0-10 yrs)

Anywhere in India/Multiple Locations Job Code: 66393

Primary Market Research Officer (Mystery Shopping) - Customer Satisfaction Survey

Job Details :

Designation : Market Research (Primary)-Officer

Job Location : Patna, Ranchi, Kolkata, Varanasi, Azamgarh, Delhi-NCR, Indore, Bhopal, Jabalpur, Lucknow, UP, MP, Rajasthan, West Bengal, Bihar, Haryana, Chandigarh, every Tier 1 & Two Cities of India.

Salary : On monthly Basis (Calculated as the number of research projects completed)

Education : Any Graduate /MBA

Roles & Responsibilities :

- Brand Analysis.

- Customer Satisfaction Analysis. 

- Ambience Analysis.

- Employee behavior analysis.

- Project report writing.

- Research writing.

- Feedback analysis.

- Employee Grooming& Personality Analysis and Communication Skill Analysis.

- Product Knowledge Analysis, Negotiation Skill Analysis.

- Interior and Exterior Premise Cleanliness (Including Furniture's conditions, Security Guard dressing sense and Employees behaviour).

- Filling /submitting day to day research report online, in a given format.

- Submitting Geo Verify Code.

- Submitting MP3 audio recording or MP4 Video Recording of the research work as and when required.

- Writing a summary of the research projects completed.

Selection Process : 

- Telephonic Interview - Screening

- 3 Round of the -Research Assessment Test (On Live Demo Project) on different scenarios (e.g. Jewellery, Auto, FMCG, Consumer Durable, Education Industry).

- HR Video/Skype Interview.

Requirement :

1. Smart Phone, Laptop/computer(Not mandatory), Audio Recorder, Video Recorder, Geo Verify App (Download from Android/iOS play store).

2. Ready to travel at the site for the research work.

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