Primary Market Research Officer - Mystery Shopping - Customer Satisfaction Survey (0-10 yrs)
Primary Market Research Officer (Mystery Shopping) - Customer Satisfaction Survey
Job Details :
Designation : Market Research (Primary)-Officer
Job Location : Patna, Ranchi, Kolkata, Varanasi, Azamgarh, Delhi-NCR, Indore, Bhopal, Jabalpur, Lucknow, UP, MP, Rajasthan, West Bengal, Bihar, Haryana, Chandigarh, every Tier 1 & Two Cities of India.
Salary : On monthly Basis (Calculated as the number of research projects completed)
Education : Any Graduate /MBA
Roles & Responsibilities :
- Brand Analysis.
- Customer Satisfaction Analysis.
- Ambience Analysis.
- Employee behavior analysis.
- Project report writing.
- Research writing.
- Feedback analysis.
- Employee Grooming& Personality Analysis and Communication Skill Analysis.
- Product Knowledge Analysis, Negotiation Skill Analysis.
- Interior and Exterior Premise Cleanliness (Including Furniture's conditions, Security Guard dressing sense and Employees behaviour).
- Filling /submitting day to day research report online, in a given format.
- Submitting Geo Verify Code.
- Submitting MP3 audio recording or MP4 Video Recording of the research work as and when required.
- Writing a summary of the research projects completed.
Selection Process :
- Telephonic Interview - Screening
- 3 Round of the -Research Assessment Test (On Live Demo Project) on different scenarios (e.g. Jewellery, Auto, FMCG, Consumer Durable, Education Industry).
- HR Video/Skype Interview.
1. Smart Phone, Laptop/computer(Not mandatory), Audio Recorder, Video Recorder, Geo Verify App (Download from Android/iOS play store).
2. Ready to travel at the site for the research work.