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06/02 Mohammad Razia
Company Recruiter at Creencia e-Search

Views:62 Applications:16 Rec. Actions:Recruiter Actions:0

Presales Role - Real Estate (1-3 yrs)

Bangalore Job Code: 109489

Role - Presales Role - Real Estate

Job Description :

Key Competencies :

- Ability to execute various programs required for high conversion of leads into sales

- Adaptability, innovation, and excellent teamwork skill

- Ability to work under pressure

- Team management abilities

- Attention to Detail


- Improving lead management processes, TATs and device policies for enabling maximum lead conversion

- Understanding the various projects to be able to provide clear explanations to the clients and team members

- Monitoring quality of various activities/processes followed at the in-house as well as the outsourced centers

- Liaising with the outsourced service provider in all forms as desired by the business unit

- Generating higher walk-ins from all types of leads

- Cross-using leads for various projects

- Setting up processes and systems to effectively originate and service the leads

- Handling escalated customer queries, concerns, suggestions, feedback, etc. and managing their expectations

- Preparing dashboards, updating all necessary systems, trackers and customer history details for seamless management at all times

- Offering the best possible customer delight at all times by way of exhibiting best qualities like listening, acknowledgement, empathy, helpfulness and customer centricity.

- Carrying ownership for every customer query.

- Recommending potential products or services to management by collecting customer information and analyzing customer needs.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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