Pre-Sales & Solutioning

- Ensure a seamless interaction with the sales team in developing solutions for prospect customers.

- Coordinate with Centre SPOC- s, HO Stakeholders and get relevant information to put the response together.

- Ensure all processes and documentation relating to Proposals solutioned are available for ready reference.

- Solutioning Analysis - Quarterly analysis of type of projects, win rate, reason for loss, etc. Track Win Rate on a Monthly Basis. Create a knowledge base and documentation based on solutioning team learnings.

- Clear all Internal and External Audits with no non-conformances.

- Develop and if possible, automate ways in which the overall inputs that go into solutioning can be managed better. This could be pricing, how locations are identified for projects etc.

- Creating a Knowledge Bank (Learnings) - based on proposals handled, POC's conducted, type of prospects etc.

- Managing Relationships across Centers, Sales Team, Functional Teams and Clients.

- Ensuring on-time delivery of accurate proposal responses and tracking and managing a proposal until submission.

Others :

Can take on additional Responsibilities based on interest, capability and commitment in areas like :

- Learning & Development

- Audit and Compliance

- Operational Excellence

- Improvement Projects

- Graduate and above

- Overall experience of 10+ years

- 2 years of experience in working with Pre-Sales / Solutioning Teams, Transitions or Bid Teams

- Meticulous, organized, logical thought process, stickler for time management, an eye for detail

- Ability to build strong relationships

- Ability to understand client requirements, our business and piece together solutions that could be a win-win for both parties.

- Creative thinker and constantly looking at ways to improve the process and solution provided.

- Experience working in Teams and coordinating with multiple stakeholders.

- Collaborative and at the same time assertive.