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03/10 Dhruv Patil
Co Founder at Big Bang HR Advisors

Views:5 Applications:3 Rec. Actions:Recruiter Actions:0

Presales Coordinator (0-8 yrs)

Mumbai/PanchKula Job Code: 236766

Provide assistance to clients on email, or telephonically.

Schedule meetings or telephone conferences between clients and management.

Book meeting rooms or venues.

Coordinate the production of client-facing marketing materials.

Compile and maintain records on client accounts.

Screen feedback and requests form clients and liaise with relevant departments within the organization to provide solutions.

Escalate complaints to relevant departments.

Liaise with in-house teams to adjust service offerings and assess related costs.

Build and maintain close relationships with clients.

Client Services Coordinator Requirements:

- A bachelor's degree is preferred.

- Computer skills - must be proficient with Microsoft Office, Adobe, and project management software, e.g. Trello.

- Prior administrative or client services experience within a corporate organization may be strongly desired.

- A professional and friendly demeanor.

- Have a keen eye for detail.

- Excellent verbal and written communication skills

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