Only IT / BPO domain exp needed,ctc upto 20lpa

Position Reports to, Chief Operations Officer

Role & Responsibility :Pre-Sales & Solutioning

- Ensure a seamless interaction with the sales team in developing solutions for prospect customers.

- Coordinate with Centre SPOC- s, HO Stakeholders and get relevant information to put the response together.

- Ensure all processes and documentation relating to Proposals solution are available for ready reference.

- Solutioning Analysis - Quarterly analysis of type of projects, win rate, reason for loss, etc. Track Win Rate on a Monthly Basis.

- Create a knowledge base and documentation based on solutioning team learnings.

- Clear all Internal and External Audits with no non-conformance's.

- Develop and if possible, automate ways in which the overall inputs that go into solutioning can be managed better. This could be pricing, how locations are identified for projects etc.

- Creating a Knowledge Bank (Learnings) - based on proposals handled, POC's conducted, type of prospects etc.

- Managing Relationships across Centers, Sales Team, Functional Teams and Clients.

- Ensuring on-time delivery of accurate proposal responses and tracking and managing a proposal until submission.

Others: Can take on additional Responsibilities based on interest, capability and commitment in areas like

- Learning & Development

- Audit and Compliance

- Operational Excellence

- Improvement Projects

Skills/Competencies Required: 

- Meticulous, organized, logical thought process, stickler for time management, an eye for detail.

- Ability to build strong relationships

- Ability to understand client requirements, our business and piece together solutions that could be a win-win for both parties.

- Creative thinker and constantly looking at ways to improve the process and solution provided.

- Experience working in Teams and coordinating with multiple stakeholders.

- Collaborative and at the same time assertive.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.