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21/07 Naman Pal
Hiring Manager at lookoutjobs

Views:1 Applications:2 Rec. Actions:Recruiter Actions:2

Presales Consultant - BPO/ITeS (5-10 yrs)

Bangalore Job Code: 224309

Only IT / BPO domain exp needed,ctc upto 20lpa

Position Reports to, Chief Operations Officer

Role & Responsibility :Pre-Sales & Solutioning

- Ensure a seamless interaction with the sales team in developing solutions for prospect customers.

- Coordinate with Centre SPOC- s, HO Stakeholders and get relevant information to put the response together.

- Ensure all processes and documentation relating to Proposals solution are available for ready reference.

- Solutioning Analysis - Quarterly analysis of type of projects, win rate, reason for loss, etc. Track Win Rate on a Monthly Basis.

- Create a knowledge base and documentation based on solutioning team learnings.

- Clear all Internal and External Audits with no non-conformance's.

- Develop and if possible, automate ways in which the overall inputs that go into solutioning can be managed better. This could be pricing, how locations are identified for projects etc.

- Creating a Knowledge Bank (Learnings) - based on proposals handled, POC's conducted, type of prospects etc.

- Managing Relationships across Centers, Sales Team, Functional Teams and Clients.

- Ensuring on-time delivery of accurate proposal responses and tracking and managing a proposal until submission.

Others: Can take on additional Responsibilities based on interest, capability and commitment in areas like

- Learning & Development

- Audit and Compliance

- Operational Excellence

- Improvement Projects

Skills/Competencies Required


- Meticulous, organized, logical thought process, stickler for time management, an eye for detail.

- Ability to build strong relationships

- Ability to understand client requirements, our business and piece together solutions that could be a win-win for both parties.

- Creative thinker and constantly looking at ways to improve the process and solution provided.

- Experience working in Teams and coordinating with multiple stakeholders.

- Collaborative and at the same time assertive.

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