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16/09 Renwick Correia
Recruiter at Pranav Constuctions

Views:71 Applications:37 Rec. Actions:Recruiter Actions:34

Pranav Constructions - Senior Executive - CRM (3-5 yrs)

Mumbai Job Code: 234092

Technical Skills : The ability to meet tight deadlines and possess time management skills.

-Must have outstanding customer service standards

- Must be detailed oriented and an effective multi-tasker

Soft Skills : Good communications (Gujarati, Hindi, Marathi)

- Strong inter-personal skills and active listener.

- Be creative and possess problem solving skills

Role & Responsibilities : 

- Ensure seamless and end to end process flow from sales to possession of flats (all projects)

- Assist team in data updating in ERP

- Assist/handle disgruntled customers

- Determines action course/process to resolve customer problems

- Follow-up on out-standing customer dues

- Follow up with banks/financial institutes for APF

- Effectively collaborate with sales force queries and resolve pending data updating

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