HR Associate at POSist Technologies Pvt. Ltd.
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POSist - Key Accounts Manager (2-7 yrs)
Company Brief :
- POSist is a leading Restaurant technology Platform which is pioneer in the cloud technology space & has been built with a vision of disrupting the Restaurant Industry. With offices in 5 countries and 6000+ restaurant customers globally POSist has emerged as the leader in the Restaurant space.
- POSist is a rapidly growing organisation that helps restaurants streamline their operations, save their revenue & increase revenue with the help of POSist's products that range from Point of Sale to Marketing Automation to Enterprise Control and many more. Details here : https://www.posist.com/products/.
What You Will Do :
- Develop a solid and trusting relationship between major key clients and company.
- Collaborate with the Implementation teams to ensure that expectations set during the sales process are met in delivery.
- Operate as a key customer advocate - develop and maintain strong relationship with customers with the goal of best in class customer success
- Coordinate with clients and decision makers to ensure timely contract and subscription renewals.
- Strategic planning to improve client results.
- Educate prospects and clients about POSist's products and services through presentations and product demonstrations.
- Negotiating contracts with clients and establishing timeline of performance.
- Collaborating with sales team to maximize profit by up-selling or cross- selling.
- Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
- Expanding relationships and bringing in new clients