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07/05 Sujit Kumar
GM at Pipra Solutions Pvt Ltd

Views:36 Applications:8 Rec. Actions:Recruiter Actions:0

Pipra Solutions - Call Centre Supervisor (5-10 yrs)

Hyderabad Job Code: 212179

Requirements:

- 5-10 years of BPO/ Call Centre experience.

Softs-Skills:

- Zoom in/ zoom out: ability to perform detailed analysis, connect insights, articulate the solution, and execute at a tactical level and/or c-levels

- Resilience: maintain a positive attitude in the face of obstacles

- Growth attitude: creatively develop paths forward to growth where others get stuck, commit to continuous improvement at personal and organizational Levels

- Written & Spoken skill in Gujarati, Hindi and English languages

Tasks / Responsibilities:

- Customer Service. As a call center manager, you are directly responsible for the quality of your company's customer service.

- Empower Others

- Employee Monitoring and Training

- Effective Communication

- Problem-Solving

- Demonstrate Integrity

- Emotional Intelligence.

Benefits:

- Opportunity to - build- an organisation

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