GM at Pipra Solutions Pvt Ltd
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Pipra Solutions - Call Centre Supervisor (5-10 yrs)
- 5-10 years of BPO/ Call Centre experience.
- Zoom in/ zoom out: ability to perform detailed analysis, connect insights, articulate the solution, and execute at a tactical level and/or c-levels
- Resilience: maintain a positive attitude in the face of obstacles
- Growth attitude: creatively develop paths forward to growth where others get stuck, commit to continuous improvement at personal and organizational Levels
- Written & Spoken skill in Gujarati, Hindi and English languages
Tasks / Responsibilities:
- Customer Service. As a call center manager, you are directly responsible for the quality of your company's customer service.
- Empower Others
- Employee Monitoring and Training
- Effective Communication
- Demonstrate Integrity
- Emotional Intelligence.
- Opportunity to - build- an organisation