HR at Pickrr Technologies Pvt Ltd
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Pickrr Technologies - Customer Success Profile (0-4 yrs)
- Contact our clients who have put in orders on Pickrr through inbound and outbound calls.
- Understand their needs and pick up on additional or missing details
- Respond to questions over inbound calls.
- Identify and overcome objections
- Ensure clients get a superlative experience when they reach out to us
- Follow up regularly to ensure closure of the case
- Complete records of interactions, orders, and accounts
- Control the churn by improving retention on the platform
- Regularly update the Business Operations with client's issues
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
