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31/01 Shraddha Dubey
HR Associate at Pickrr Technologies Private Limited

Views:219 Applications:64 Rec. Actions:Recruiter Actions:59

Pickrr Technologies - Associate - Customer Success (1-4 yrs)

Gurgaon/Gurugram Job Code: 196209

- Contact our clients who have put in orders on Pickrr

- Understand their needs and pick up on additional or missing details

- Respond to questions

- Identify and overcome objections

- Ensure clients get a superlative experience when they reach out to us

- Follow up regularly to ensure closure of the case

- Complete records of interactions, orders and accounts

- Control the churn by improving retention on the platform

- Regularly update the Business Operations with client's issues 


Skills and Qualification : 

- Excellent English reading and writing skills - we have tasks for intermediate to very advanced levels of English

- Email & Chat Support experience (Desired Skills), Inbound and Outbound calls

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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