Co Founder at Pickright Technologies
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Pickright - Customer Service Role (1-3 yrs)
Job Summary :
- Customer experience is our topmost priority.
- We strive to enhance our customer/user experience in all the best ways, we are looking for energetic and enthusiastic CCE to join our dynamic team.
- Pickright is a Fintech Startup which deals in the Stock Market, and Stock Advisory space in order to benefit Traders/Investors. We are in Whitefield, ITPB area Bangalore and looking for someone to join soon.
Responsibilities and Duties :
- Understand Product and its usage
- Manage and address Customer queries
- Help generate leads to the sales
- Raise tickets and work towards a resolution with the help of other teams
- Relationship management
Key Skills :
- Good Communication skills, Problem Solving, Bug management, English and Hindi a must. Prior experience of working as a Customer Care Executive in FinTech firm advantage.
Required Experience and Qualifications :
- Commerce graduates preferred
- Interest in the Stock market will be added benefits
Job Type: Full-time