Branch Relationship Manager at Upgrad Rekrut
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Phone Banking Officer - Sales (0-2 yrs)
- Must be excellent communication skills Verbal & Written.
- Good listening skills and strong communication abilities.
- Flexible to get scattered 8 Week Offs in a month with 9 hours with late evening and night shifts.
- To Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to customer's satisfaction.
- To identify and convert the opportunities for cross selling (banking product) on customer's call.
- Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
- Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues.
- Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
