10/04 Sarrah Motiwala
Recruiter at PharmEasy

Views:177 Applications:44 Rec. Actions:Recruiter Actions:44

PharmEasy - Assistant Manager - Customer Retention (2-8 yrs)

Mumbai Job Code: 70291

Key Responsibility:

- Responsible for leading adoption and implementation of retention automation and driving repeat usage & user retention through owned outreach / engagement channels

- Consumer personas and segmentation

- Improving customer Life time value

- Worked on CRM tools preferably

- Worked on loyalty and retention programs etc

- Multichannel customer communication : Push, sms, emails etc

Experience on tools like Clevertap, Webengage, Mixpanel, Appsflyer, Apptimize, Localytics, Firebase etc will be preferred.

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