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22/07 Ritika Ghosh
HR at Pearson

Views:141 Applications:52 Rec. Actions:Recruiter Actions:37

Pearson - Program Advisor - Inside Sales (3-8 yrs)

Noida Job Code: 168242

ABOUT US:

Founded in 1844, Pearson is the world's learning company, with 35,000 employees across 70 countries worldwide. We have expertise in educational courseware and assessment, and a range of teaching and learning services powered by technology. Our mission is to help people make progress through access to better learning. We believe that learning opens up opportunities, creating fulfilling careers and better lives. Our unique insight and world-class expertise come from our long history of working closely with teachers, learners, researchers, authors, and thought leaders. Our products and services are used by millions of teachers and learners around the world every day.

We are organized around three key stages of learning - a) K-12, b) Higher education and test preparation and c) Vocational and professional education. Established in India since 1998, Pearson has introduced its wide range of products and services in educational institutes as well as directly to the learners. To know more about us visit in.pearson.com and follow us on www.facebook.com/PearsonIn and https://twitter.com/PearsonIn.

JOB PURPOSE:

- To drive admission process and support new students with enrollment queries.

PRIMARY RESPONSIBILITIES:

- Responsible to drive enrollment targets and contribute in generating revenue for the organization

- Drive enrollments by providing advisory and counselling services to the candidates and assist them in selecting the right program.

- Lead Management - Connecting with prospective candidates who showed interest in Pearson programs

- CRM - Follow a sales process to convert leads

- Lead Conversion - In addition to giving an overview of our programs, follow up on leads for closures as well as generate references.

- Application Process - Guide the students and monitor the admissions process to ensure effective communication in tandem with application deadlines.

- Communicate with prospective students via call campaigns, emails, face to face interactions etc.

- Forecasting & Funnel Management - Actively participate and present in weekly meeting rhythms to discuss performance data, prospective applicant concerns, and creative solutions to enhance team performance.

- Engage in building a strong brand for Pearson TNE courses amongst the target groups.

- Executing marketing activities to achieve targets

- Delivering the jobs within the specified turn-around-time

- Utilize database tools to efficiently track each interaction and the progress of all assigned leads.

- Conduct a self-audit to ensure efficiency and consistency of database.

- Follow a lead nurture process / strategy designed to re-engage leads that have fallen to inactive statuses.

- Utilize database tools to efficiently track each interaction and the progress of all assigned leads.

- Update database system to reflect current/upcoming term information (email templates, enrollment periods, filters, etc.)

REQUIRED KNOWLEDGE AND EXPERIENCE : 

Graduate / MBA in marketing

- 3 - 7 years- in online education or overseas training institutes

- Exemplary verbal and written communication skills

- Understanding of industry trends and knowledge of Indian and global learning / education industry

- Consultative Mindset - The candidate must have a consultative mindset and an understanding to provide counselling to candidates.

- Understanding and exposure to International Markets (UK and Australia). The candidate will be handling multiple international programs simultaneously.

- Self-motivation and ability to work with minimal supervision

- Initiative, resourcefulness and attention to detail

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