HR at PaySense Services India Private Limited
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PaySense - Telesales Representative (2-3 yrs)
We are seeking exceptional individuals for opportunities as a Telesales Representative in our Monetization Team. As a Telesales Representative, you will conduct inbound/outbound personal loan sales calls counseling your customers on available loan products while exercising independent judgment by pre-qualifying financial clients.
Candidates should have at least 2-3 years of telesales experience with a deep understanding of the personal loan or credit cards in particular and the overall banking sector in India.
Compensation is comprised of base pay + variable incentive compensation that is paid both monthly and quarterly. The job will be based in Mumbai.
Responsibilities:
- Conduct inbound and outbound personal loan sales calls
- Understand and articulate financial calculations and current rate/pricing
- Counsel customers on available loan products and exercise independent judgment by pre-qualifying financial circumstances
- Articulate cross-sell/cross-referral opportunities
- Strict adherence to phone schedules
- Understand and manage to underwriting and government guidelines
- Utilize systems to maintain product knowledge, register loans effectively & manage pipeline
- Utilize excellent follow-up skills to ensure targeted conversion rates are met
- Partner with operations teams to ensure the seamless transfer of a file
- Compile appropriate documentation and communicate with the customer during the process.
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