Senior Executive - HR at PaySense Services India Pvt Ltd
Views:313 Applications:57 Rec. Actions:Recruiter Actions:2
PaySense - Executive - Customer Support (1-4 yrs)
About Us:
PaySense is a venture backed, digital lending startup working out of Mumbai, India. We are an amazing team of highly diverse, like minded people solving the fundamental problem of not having simple, convenient and transparent access to credit in India today. We stand for making all things finance more simple, accessible and transparent.
Responsibilities (but not limited to):
- Assist the customers in getting the documents uploaded in the app of from their end.
- Answer calls professionally to provide information about the pending loan application,
- Keep records of customer interactions and transactions, recording details of inquiries, and comments, as well as actions taken.
- Process Loan applications.
- Follow up to ensure that appropriate steps were followed to complete the application.
- Refer unresolved customer queries or special requests for further investigation.
Desired Candidate :
- Candidate should have at least 1-3 years of Sales / Customer Service experience.
- Strong convincing skills, Good communication skills.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
