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11/05 Balaji
Senior HR at Shri Harini Media Ltd

Views:271 Applications:53 Rec. Actions:Recruiter Actions:30

ParentCircle - Assistant Manager/Manager - Community Management (6-10 yrs)

Chennai Job Code: 119005

Position : Assistant Manager/Manager- Community Management 

Location: Chennai 

Job Introduction: 

This role reports into the Head- Parent Engagement Programme with the primary purpose of building and maintaining ParentCircle community -- both online and offline.

 Job responsibility:

- Responsible for creating and building Online Groups with parents and partner experts on various parenting topics.

- Ongoing monitoring of activity and listening to understand member segments.

- Moderate, monitor and share updates, trends, relevant information to group members

- Promote and highlight ideal member behaviours.

- Identifying active users who can start contributing and driving communities.

- Facilitate connection among group members.

- Ability to report, quantify and prioritize multiple activities and meetings with both internal & external stakeholders.

- Develop and manage community calendar. Create campaigns to bring in more membership into the circles.

- Curate, manage and share content of interests to members.

- Plan and facilitate community programme that trigger member engagement.

- Measure and report community performance.

- Advocate for the community and coordinate internally.

- Manage and administer community platform and tools.

- Research and recommend community tools.

- Supporting and collaborating with teams internally and externally.

Skills required:

- Excellent communication skills including listening.

- Empathy

- People management skills

- Content Planning

- Basic understanding of Psychology/ Behaviour Change

- Willingness to collaborate with multiple stakeholders and partners

- Experience of working with dynamic work environments

Experience/ Qualifications:

- Graduate from a college or university of repute with 4 - 8 years of experience in a similar role.

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