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11/05 Balaji
Senior HR at Shri Harini Media Ltd

Views:271 Applications:53 Rec. Actions:Recruiter Actions:30

ParentCircle - Assistant Manager/Manager - Community Management (6-10 yrs)

Chennai Job Code: 119005

Position : Assistant Manager/Manager- Community Management 


Location: Chennai 


Job Introduction: 


This role reports into the Head- Parent Engagement Programme with the primary purpose of building and maintaining ParentCircle community -- both online and offline.


 Job responsibility:


- Responsible for creating and building Online Groups with parents and partner experts on various parenting topics.


- Ongoing monitoring of activity and listening to understand member segments.


- Moderate, monitor and share updates, trends, relevant information to group members


- Promote and highlight ideal member behaviours.


- Identifying active users who can start contributing and driving communities.


- Facilitate connection among group members.


- Ability to report, quantify and prioritize multiple activities and meetings with both internal & external stakeholders.


- Develop and manage community calendar. Create campaigns to bring in more membership into the circles.


- Curate, manage and share content of interests to members.


- Plan and facilitate community programme that trigger member engagement.


- Measure and report community performance.


- Advocate for the community and coordinate internally.


- Manage and administer community platform and tools.


- Research and recommend community tools.


- Supporting and collaborating with teams internally and externally.


Skills required:


- Excellent communication skills including listening.


- Empathy


- People management skills


- Content Planning


- Basic understanding of Psychology/ Behaviour Change


- Willingness to collaborate with multiple stakeholders and partners


- Experience of working with dynamic work environments


Experience/ Qualifications:


- Graduate from a college or university of repute with 4 - 8 years of experience in a similar role.

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