Pankhuri - Executive - Business Development (0-1 yrs)
- IMMEDIATE JOINERS ONLY(IN OFFICE)-
Salary: 15k-20k/monthly.
About Pankhuri :
Pankhuri is India's first virtual assistant on chat for women.
Our core category is bridal in which we assist brides in discovering and buying desired wedding looks which includes attire, makeup artist and photographers. Our recommendation on chat gives curated options in form of video catalogues which solves for selection and enables conversational commerce.
By asking questions and understanding individual preferences of style, taste, purchasing power and other psychographic factors, our understanding compounds over time and improves the quality of decision making.
Roles & Responsibilities:
1. We are looking for Candidates who have excellent communication and chatting skills.
2. Respond promptly and professionally to incoming customer inquiries over chat.
3. Assist clients by demonstrating the use of goods and programs and answering any questions politely they may have.
4. Curate offering from different service providers, negotiate and provide brides with best options to ensure closures.
5. Vendor management (onboarding, calling, follow up).
6. Negotiating and renegotiating by phone, email with clients and vendors.
7. Establish and maintain good rapport with customers by using positive language and anticipating their needs.
8. Explain simply and clearly in response to customer's questions
9. Check for customer's understanding and acceptance.
10. Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits.
11. Drive conversions by understanding customer problems, and help company achieve sales targets.
Skills & Requirements:
1. Friendly and welcoming manner with clients.
2. MS Excel and MS powerpoint
3. Ability to explain complex concepts in a clear, simple manner to customers
4. Understanding customer emotions and drive sales
5. Strong command of written and verbal English
6. Excellent organizational and multitasking skills
7. Willingness to cooperate with customers and management to resolve any issues that may arise
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
