OYO - AGM/Captain - Sales - Walkin (1-7 yrs)
Walk - In Interview for AGM / Captain role in Delhi NCR
ONROLL OPPORTUNITY WITH OYO
Date : 12th September 2019 (Thursday)
Time : 10:00 AM - 5:00PM
Venue : OYO 8th floor Spaze Palazo, Golf Course Extension Road, Sector 69, Gurgaon, Haryana, 122101
Job Locations : Delhi, Gurgaon, Faridabad and Noida
Contact Person : Pragya - 8800314686
Please find the Job Description below:
General Roles and Responsibilities include:
- Complete property management of 30-50 Homes, depending on geographical area and other factors
- Ensuring great Guest Experience at the properties in the portfolio including call handling and expectation setting for the guests
- HK resource management - roster / leaves approval etc. Vendor coordination for HK availability and task assignment
- Managing operational expenses for the property including ensuring timely bill payments
- Managing laundry and linen count for the properties, inventory count for HK tool kits, chemicals
- Ensuring proactive Repair & Maintenance and Pest Control for the properties - Handling Guest Escalations
- Providing physical check-ins & check-outs for the guests and ensure properties are audited post checkout
- Auditing the housekeeping and infra health of the property and proactively solving for issues
- Cash collection from Pay at Hotel guests and depositing on time. Daily cash closing and maintaining cash hygiene
- Collecting and updating the relevant property data like maplinks, addresses, direction SMSes etc.
- Execution of peak management plan
- Conducting post transformation audits of the properties
- Problem solving, ready to be on field, take ownership in doing things
- Good people management, team building and management skills
- Strongly inclined to do high quality and impact work in and dynamic and unstructured environment
- Should have 2-3 years of customer handling experience.
- Should have worked in hospitality/Sales sector
- Fluent in English
- Minimum qualification required is Graduation
This is a field job and requires extensive travelling through out the day. Availability on calls on 24- 7 basis might be required.
Please feel free to contact on or 8800314686 for any assistance required.