OTO Capital - Team Leader - Sales (2-6 yrs)
Team Leader duties and responsibilities:-
- Driving Tele Sales/inside sales process for the auto Loan and Lease product
- Maintain Sales and Service KPIs, KRAs.
- Sales target setting and achievement for the teams
- Maintain Process SLAs and Customer satisfaction parameters
- Regular reporting and maintaining MIS
- Manage a team and Telesales agents
- Hiring, Training and coaching of team
